MS-Windows XP service pack 2 comes with in build firewall. If Microsoft Windows Firewall is blocking a port that is used by a service or by a program, you can configure the Windows Firewall to create an exception. Windows Firewall may be blocking a program or a service if Programs do not respond to a client's request or you do not get data from server.
Open ftp port 21
To open ftp port 21 you need to change windows firewall settings.
Click on Start > Settings > Control Panel > Click on Security center

At the bottom window (Manage security setting for:) you will see Windows Firewall option. Click on this option. It will open Windows Firewall dialog box:

Select Exception tab > Click on Add port

Add port 21 and 20 and save the firewall (see above two figures).
Save firewall by clicking on Ok button. You are done now your Windows XP box will allows incoming FTP connection. Please note that you need to run FTP server in order to establish connection.

{ 5 comments… read them below or add one }
Hi,
I am stuck…
I have allow theport 20 21 in tcp and udp but i still cannot download on a ftp server like ftp://ftp.software.ibm.com/pc/pccbbs/mobiles/7rwc06ww.exe.
Help !!!!
thanks,
Chris
Hi,
You said you had open port 20 and 21 and still your not able to download.
Have you check, wherether you are able to donload from other ftp sites ?
Also check with your ISP if the have block those port
Milind
How do you open port 443?? HTTPS i believe. This one is closed for me. =(
thx for your help opening ftp port 20-21
Yes, hello,
I am trying to download Norton on the computer I am using right now. I have Norton already on another computer, but need it on this one as well. I have gone through all the steps as shown on this website, but I still can not download Norton. As soon as I click the “DOWNLOAD” button it says it could not connect to FTP etc. etc. I have checked and re-checked and ports 20 and 21 are both on the exception list. Is there anything else I could try?