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Microsoft Windows RDP Audio Driver Not Working

Q. I've Windows server 2008 and I've tried to enable audio over RDP. But I did not hear sound when I tried to login over RDP. How do I fix this problem?

A. Audio Redirection allows users to run an audio program on the remote desktop. If you didn't hear the windows startup sound while login over RDP. Try it as follows:

  • Click on Start-> Run
  • Type tscc.msc on the remote Windows server computer.
  • Next, open the Connections folder in the left sidebar.
  • Right-click RDP-Tcp, select Properties.
  • Click Client Settings tab.
  • UNCHECK the "Audio mapping" checkbox.
  • Please note that all checkboxes under this section are below a blurb that states "Disable the following:", thus anything checked here is disabled. Audio is disabled by default.
  • Click OK, and close tscc.
  • You may see a warning which says this change will not take effect for any currently-connected RDP sessions. Click out of that.
  • Finally, Log out.
  • And, Log back in.
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{ 21 comments… add one }

  • FMLH April 7, 2009, 3:05 pm

    OMG that did it.

    It would have been nice not to see the RDP Audio Driver/card as functional when when this setting prevent it to work. It would have made me look for a setting rather than a bug.

    At least it works now.

    Thanks
    FM

  • FMLH April 7, 2009, 3:06 pm

    ***EDIT***
    NOT functionnal…

  • Vishal Parte May 5, 2009, 7:01 am

    It works….thnks

  • LucaG June 17, 2009, 9:51 pm

    It works but for some might be necessary to alter 2nd step.
    for me works this:
    1) Click on Start-> Run
    2) Type mmc.exe on the remote Windows server computer.
    3) File -> Add/Remove snap-in
    4) select Terminal Service Configuration , add it choose Local Computer, when asked
    5)Right-click on Terminal Service Configuration: , select Properties.
    6)Click Client Settings tab.
    7)UNCHECK the “Audio mapping” checkbox.
    8) in client computer (the one that is connecting to Server) in Remote Desktop Connection select tab -> Local Resource (in my case win7) -> Remote Audio settings -> choose “play on this computer”.

    • Matt H. June 12, 2011, 6:42 am

      Thanks, your instructions worked for me.

  • Ujval December 29, 2009, 10:18 am

    It works…thanks a bunch

  • Thiago Medeiros February 18, 2010, 1:25 pm

    LucaG
    great, great, saved my life.
    Thank you very much.

  • Thiyagarajan April 15, 2010, 8:09 am

    it works….thanks a lot……..

  • Mark May 4, 2010, 12:33 pm

    Hi Guys….I am using a Digigram UA220 ver 2 sound card…this is connected to the Home PC via USB and I want to send Audio .(VOICE ONLY) to a remote PC/Laptop over a RDP session I am using Server 2002….Can this be done do you know?????

    Any sensible help is very welcome

    Mark

  • Mike June 21, 2010, 8:54 am

    LucaG

    WOOOOOW you are the MAN

  • PIYUSH FROM INDIA July 16, 2010, 11:16 am

    HELLO EVERYONE I AM PIYUSH I AM UNABLE TO INSTALL AN AUDIO DRIVER IN MY COMPUTER FOR WINDOWS XP SP 3 I HAVE GOT AN INTER (R0 MOTHERBOARD CD WHEN I ENTER THE CD IT WONT INSTALL AUDIO DRIVER PLEASE HELP ME

  • mike July 29, 2010, 2:22 am

    Piyush, are you serious? this isn’t even close to the right forum to post an audio driver problem. you give no information about your problem, and you’re using frickin CAPS!? who the hell uses caps??? we’re you even looking at the screen when you typed this? anyways, you upset me. here’s an idea, google your audio card brand/model number (or pc manufacturer), and download the latest driver…..????? WHAT? people can do that?!?!? yes.

  • Goolier August 12, 2010, 5:29 pm

    worked awesome… this is after i already bought a sound card to put in my server though, thinking that it needed one to process the sound at the box level… oh well…. now i have an extra sound card… thanks for the setting tip!!!

  • Dênison M. Knob November 8, 2010, 10:58 am

    Works for me on Windows 2003 x86 running in Amazon EC2.

    Tks a lot!

  • Mike M. January 12, 2011, 3:18 am

    This solution did not work for me. Also, when I go onto the remote PC and into Adjust Audio Properties- I uncheck Mute, and move the slider up. When I hit Apply, the slider moves back to the left and Mute is re-checked. Please advise. I’m also still getting that DirectSounds setting not available when trying to adjust Advanced Settings for playback and speakers, etc. Not sure if that’s related or how to fix it.. but.. if anyone can assist, thank you.

    • Julie U. May 18, 2011, 3:01 pm

      Any replies or resolutions to this? I’m receiving the same thing. When I hit Apply, the Mute goes back to checked. Also receiving the DirectSounds setting is not available message when trying to go into any advanced settings.

  • mak March 14, 2011, 12:43 am

    tscc.msc doesn’t exist in win server08 or win7 home. for point 2 i use tsconfig.msc.

  • Julie U. May 18, 2011, 3:03 pm

    Any resolution to Post #14 (Mike M.) above? I have the same scenario going on.

  • Alex O. April 14, 2012, 5:36 pm

    This was exactly what I needed to be able to run Windows Media Player on a remote Windows 2003 Server and have the sound come out on my local Windows 7 x64 speakers! (Including the step of configuring the Remote Desktop client to “play on this computer”.)

    Thank you!!!

  • Bala August 12, 2013, 2:58 pm

    Hi,
    I has the similar issue and I was able to do with your instructions but when I play the sound on my RDP, the sound keep echoing
    Can you please help me with this issue?

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