nixCraft Poll

Your Favorite Open Source CMS
- Joomla (26%, 544 Votes)
- Drupal (24%, 502 Votes)
- WordPress (15%, 314 Votes)
- Other (12%, 258 Votes)
- MediaWiki (6%, 117 Votes)
- Plone (5%, 106 Votes)
- PHP-Nuke (5%, 97 Votes)
- Typo (4%, 80 Votes)
- Mambo (3%, 54 Votes)
- eZ Publish (1%, 25 Votes)
Total Voters: 2,097
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Topics

Open source software as a customer capture tool

Posted by Vivek Gite [Last updated: July 25, 2006]

Have you ever wondered how an open source software vendor makes money? Matt McAlister has posted information on how open source software vendor making money with open source software. He is comparing SugarCRM and Salesforce.com CRM software.

FTA, "...Theyâ€™ve done a really clever thing which is to build a revenue model around the added services rather than try to charge for the core software..." Read more at his blog...

RedHat, MySQL and others, follows same type of revenue model to make money. You can download and install open source software free. Now vendor will charge for following services:

Tech support
Installation service and support
Paid or hosted solution
Priority software updates and bug fix
Software customization
Education (training) etc

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