dsl provider

Another clueless woman has claimed that Dell computer and Ubuntu Linux have kept her from going back to school via online classes. According to a story – a woman bought a Dell computer and realized she ordered it with the Ubuntu Operating System rather than MS-Windows. She tried to change OS to Windows but Dell refused. Her Verizon High-Speed Internet CD won’t load, so she can’t access the internet. She also can’t install Microsoft Word, which she says is a requirement for MATC’s online classes. As a result, with no internet and no Microsoft Word, Schubert dropped out of MATC’s fall and spring semesters. The full story is here including followup.

Now, I’ve no idea about Verizon’s modem and DSL connection but most A/DSL provider modem (router) comes with an Ethernet port. There is no need to use wizard or CD based installer. Other software such as MS-Word can be replaced with OO (I submitted all my school work using OO office writer and no one noticed the difference… ). Further both Verizon and MATC ready to help:

Verizon says it will dispatch a technician to try to assist her accessing the internet without using the Windows-only installation disk.

MATC also says it promises to accept any of Schubert’s papers or class documents using whatever software she has installed.

So what is the problem here?

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