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Dell Says Linux Netbook Returns A Non-Issue

Microsoft chief operating officer Kevin Turner recently talked about netbook and claimed that retailers experiencing higher return rates as compare to MS-Windows operating systems:

And the reason that we were able to make so much traction – because this is the first real test of the value of Windows – the reason we were able to make so much traction on this particular space is because we went to retailers and said, “Hey, what are your return rates on these Linux netbooks that you are getting?” And they said, “Oh, gosh, they’re, like, four or five times higher than what we’re seeing on other PCs that have Windows.” I said, “Exactly.” So let’s do the TCO story. Let’s talk to customers. And you can’t find a retailer – I challenge you to find a retailer who wants to sell Linux on these netbooks, because the returns are bad. The customer complaints are bad. And our ability to really showcase the value proposition with Windows has never been greater and was never tested more than it was with this particular product. But we’ve made great progress there, but the up-sell opportunities with Windows 7, because it runs so well on these low-end laptops, is going to be tremendous for us.

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Should You Buy An Extended Warranty For Computer?

Most computer manufacturer try to sell you extended warranty or a service contract. These warranty covers two years past the manufacturer’s one year warranty. Most sales employees or OEM (manufacturers) make so much commission from selling extended warranties. This is nothing but rip-offs, IMHO.

If I build a computer for myself by purchasing parts I get following warranties:
=> Intel CPU and motherboard – 3 years warranty
=> Seagate hard disk – 5 years warranty
=> Nvidia chipset display card – 3 years warranty
=> Dell / Samsung 27″ TFT Monitor – 3 years warranty
=> DVD / CD Write combo / keyboard / mouse – 90 days warrant (but works for years w/o a problem).

Most OEMs will not pass these warranties to end user. I never buy an extended warranty. I own 2 desktops, 2 laptops (Dell and Sony) and total 5 enterprise grade rack mount servers for my personal use. All are build using parts except laptops. Let me tell you simple truth:

It is cheaper to pay for repairs as and when they happen rather than buy a warranty. Extended warranties are not a good investment, period.

Today you don’t require tools to build PC. All you need is screwdriver to fix a computer. I only open my computer when I need upgrade or replacement of hard disk etc. If you use Windows, you simply need to use updated version of anti-virus / anti-spyware cleanups program.

Finally, if you need an extended warranty make sure you get answers to the following questions:

  1. Is the warranty transferable?
  2. Can repairs be performed at any repair shop located anywhere in the world?
  3. Find out what’s covered and what’s not covered.
  4. Make sure it is not reimbursement based warranty. For example, some computer repair shop require that you pay the bill and then send receipt to OEM and wait for reimbursement.
  5. Always read the fine print. For example, If you drop or broke something there is no warranty.
  6. Use the Internet to dig out information about product and services. Search mailing lists and forum for product. See the current user satisfaction level.

Please add your opinion about extended warranties in the comments.

Ubuntu Linux Server Download ISO / CD Images

Ubuntu Linux is an operating system for desktops, laptops, and servers. It is based upon Debian Linux with fast release cycle for desktop. It has consistently been rated among the most popular of the many Linux distributions. You can download Ubuntu Linux from offical site or purchase media from offical project site.

Download Ubuntu Linux

Current Ubuntu Linux server version # 8.04 is valid till 2013.

OLPC Dual Boot Windows and Linux PC Coming Soon

This is not good news as it may increase the project cost. The One Laptop Per Child Project (OLPC) and Microsoft are working together to develop a dual-boot system to put both Linux and Windows on laptops aimed at kids in developing countries, the head of OLPC said in an interview Tuesday. The OLPC laptop currently runs a Fedora-based Linux OS, and Microsoft has offered a version of Windows XP for the laptop project. There had been speculation that OLPC would simply offer two separate laptop PCs, but a dual-boot system could remove the need to offer two separate laptops.

HowTo: Flashing Your System BIOS Under Linux

The BIOS is Basic Input/Output System used by a computer, which embedded on a chip on a computer’s motherboard. It is used to controls various devices connected to your computer. When you turn on the computer, the BIOS starts up and perform a Power-On Self Test (POST). The BIOS will check all devices connected to your computer such as the CPU, RAM, the video card, the sound card and so on. Once the post test has completed, the BIOS will looks for Linux operating systems on the hard drive. At this point, the Linux takes over control of your computer and finishes starting up system in GUI or text based mode.
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